ENTROTERRA local desk

One trusted starting point for the rest of the stay

Homes are only part of a Hacienda Pinilla trip. Mary can help shape local-service requests, then introduce an independent provider with the details needed to respond well.

Send one request Compare the homes

Updated August 20, 2026 · Local review by Mary Ferri, Owner & Guest Experience Director

Start with the immediate need

Useful local help, organized around your dates

Golf carts

Passenger count, delivery, pickup and provider terms.

Airport transfers

Flight, luggage, child seats and arrival coordination.

Private chefs

Occasions, menus, dietary needs and in-villa service.

Surf lessons

Ages, ability, current conditions and equipment.

A local person, not a call center

Send Mary one clear request

Share the essentials once. Mary will confirm the request and, with your permission, introduce a suitable independent provider.

Personal coordination

What can we help with?

Name

Email (email or phone required)

WhatsApp / phone (include country code)

Arrival date (optional)

Departure date (optional)

Group size (optional)

Where are you staying? (optional)

Preferred reply

Anything Mary should know? (flight, luggage, occasion, ages, preferences)

I agree that ENTROTERRA may contact me about this request. I agree that ENTROTERRA may share the details needed for this request with a suitable independent service provider. See our privacy notice.

No payment today. Provider availability and terms are confirmed separately.

ENTROTERRA coordinates requests and may introduce independent providers. Provider availability, pricing and terms are confirmed separately.